Multi-Site Monitoring (Command Center): How does it work?

The Command Center is built upon the requirements and experience from our solutions for the telecom market. It offers a helicopter view of the health of distributed monitoring networks from one single location.

The good news? It's easy as 1-2-3. Here is how.


1. Customer/Remote networks: ServersCheck Monitoring Appliance

The ServersCheck Monitoring Appliance is deployed inside customer or remote networks. It sits inside the LAN of the networks and monitors any equipment running there. It is a full stand-alone monitoring solution: the appliance will perform the monitoring, reporting and alerting. At the same it pushes its status to a central server: the Command Center.

In the Command Center center you can see the status of each appliance and all error messages. Need more detailed info? Connect via TCP/IP to the built-in web server of the ServersCheck Monitoring Appliance (either directly or by using port forwarding on the customer's firewall). Is the appliance sitting behind NAT and not visible from the outside world? Using TeamViewer Host edition you can connect through the Internet to the appliance in a secure way.

Network Link Down? Using ServersCheck's 2 way SMS functionality, you can connect to the appliance and get status information using text messaging. Here is explained how the 2 way SMS works.

Check out this wiki page on how to setup the Command Center integration from the Appliance.


2. Your network: Command Center Server

The Command Center Server is installed on a central server which is visibile by the appliances. For example the Command Center demo server is hosted on an Amazon EC2 server. When a new appliance is defined, just click a button to add it to the map; set its geographic coordinates and you're done.